CRM & Lead Manager
We are looking for a detail-oriented CRM & Lead Manager to support a real estate operation. This role focuses on maintaining an organized pipeline, managing lead follow-ups, and ensuring every opportunity is tracked accurately from first contact to close. The ideal candidate is proactive, organized, and experienced in handling CRM systems.
Job Description
Key Responsibilities
CRM & Pipeline Management
Maintain and update CRM records accurately and consistently
Organize leads by status, priority, and engagement level
Track pipeline activity and ensure opportunities are properly managed
Monitor lead movement from inquiry to active client
Lead Follow-Up & Nurturing
Coordinate follow-up communication through calls, texts, and emails
Ensure no lead falls through the cracks due to missed follow-ups
Support long-term lead nurturing and relationship management
Keep agents informed on lead activity and engagement
Reporting & Administrative Support
Generate reports on lead activity and pipeline performance
Maintain organized databases and contact records
Assist with workflow organization and operational support
Required Qualifications
Strong organizational and communication skills
Experience managing CRMs and lead databases
Ability to multitask and prioritize effectively
Detail-oriented with strong follow-through
Reliable internet connection and remote work setup
Preferred Qualifications
Previous experience supporting a real estate agent or brokerage
Familiarity with Follow Up Boss, kvCORE, Salesforce, or similar CRM systems
Understanding of lead generation and real estate sales pipelines
Experience coordinating follow-up sequences and lead nurturing campaigns
Strong data management and reporting skills
Proactive mindset with the ability to identify and organize opportunities efficiently